The Moissanite Bridal Guarantee

No Suprises

Moissanite Bridal offers detailed invoice with every Moissanite gemstone you buy, so you know exactly what you've purchased. All MoissaniteBridal.com moissanites come with a Charles and Colvard certificate of authenticity and Limited Lifetime Warranty. We supply complimentary apprasials for your insurance records with every Design Your Own Rings purchase.

Easy Refunds and Returns

Please visit our returns and exchanges policy for more information.

Get expert assistance with our in-house Moissanite and Diamond experts.

MoissaniteBridal.com is proud to offer you the additional comfort level of being able to easily access our expert Moissanite and Diamond specialsts when looking for the perfect ring.

About our Conflict Free Diamonds

We certify that our all of our diamonds adhere to the United Nations compliance Statement Regarding Kimberly Process. This Process certifies that the our conflict free diamonds have been purchased from legitimate sources not involved in funding conflict in areas where diamonds are mined. The Kimberely Process is in compliance with United Nations Resolutions. MoissaniteBridal.com hereby guarantees that our diamonds are conflict free, based on personal knowledge and/or written guarantees provided by our diamond suppliers.

Secure Shopping Experience

We understand that making an important purchase on-line can be a bit intimidating. Because of this, we utilize only the highest level of secure e-commerce technology that insures your shopping transaction will be completely secure. If you have any questions about accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-888-345-8725 or 1-605-361-5659 (for Canadian customers), and our Customer Care representatives will be ready to assist you.

Questions?

If you have any questions or concerns about purchasing from MoissaniteBridal.com, please call us at 1.888.345.8725. We are happy to assist you.

Customer Satisfaction

At MoissaniteBridal.com we pride ourselves on unparalleled customer satisfaction. Your shopping experience is the core value and reason for our success. Your happiness is very important to us. Buying online can be a confusing and exciting experience. It is our mission to make your shopping experience at MoissaniteBridal.com one of ultimate satisfaction. We are proud to have been chosen as a Charles & Colvard Authorized Internet Retailer. All of our jewelry is made in the U.S.A. with pride, with Charles and Colvard� Moissanite. Our diamonds are conflict free, and our customer service is unparalleled.

Insurance Apprasials

MoissaniteBridal.com will provide every Design Your Own Ring Program customer a free certificate of appraisal with every piece of jewelry purchased. Our appraisal certificates are accepted by all insurance companies. We always encourage customers to insure their beautiful new jewelry.

Custom Rings Made From A Sketch, Photo, Or Any Design

This is where we truly shine. You will be pleased beyond belief how hard we work to make your dream ring come true. We help you through this wonderful process. Our designers are highly qualified craftsmen that know the importance a special ring can be. From any specs or any sketches, with our high technology and excellent craftsmanship and with any metal you desire, your dream ring will soon be a reality. The process takes approximately 10 days and will exceed your expectation. Please refer to our Design Your Own Ring Program for complete details.

Cancelling An Order Before Shipment

In the unlikely event you wish to cancel your order before we ship the product but after it is made you will be charged a nominal labor fee and a 5% processing fee.

Pricing Updates

MoissaniteBridal.com reserves the right to change prices and items without notice. These changes may include the cost of precious metals, natural diamonds, Moissanite and Enhanced Moissanite.

Pricing Errors

Due to system errors, data may infrequently be inaccurately displayed on our site. Rest assured that we make every attempt to avoid the errors that may occur. MoissaniteBridal.com reserves the right to correct any and all errors when they may occur and are under no circumstances obligated to honor erroneous or inaccurate prices.